Friday, August 24, 2012
7:30 to 8:30 a.m. - Registration and breakfast
8:30 a.m. to 5 p.m. - Seminar

Cost: $169, if by July 11, 2012 (midnight, CST)
Register 3 or more team members for $139 each, if by July 11, 2012 (midnight, CST)!

Presented by Dr. Ernie Ward and Julie Mullins

Do you know your practice’s core goals and values? Can everyone on your team articulate them clearly and confidently? Or conversely, is interpersonal tension dragging down morale and keeping your clinic from achieving these goals?

Based on their own success, Dr. Ernie Ward, owner of Seaside Animal Care in Calabash, NC, and his staff training coordinator, Julie Mullins, will show you step by step how to create a positive practice that leads to positive cash flow, positive attitudes, and a positively harmonious and productive workplace. From creative role-playing exercises to innovative ways to celebrate employees, this seminar will provide you with practical tips and peacekeeping strategies that can begin paying dividends the very next day.

Note: Optimize seminar benefits by attending with your entire team!

Your takeaway toolkit will include:

• A written list of your practice’s core values

• Ideas for imparting these values to the entire team

• Specific activities for celebrating team members

• Team exercises for keeping your practice positive

Attendees receive:

• 7 hours of CE credit

• Breakfast, lunch, and refreshments

• Firstline Live proceedings book

Get a special package rate when you register for Firstline Live and one or more days of CVC.

Note: This seminar requires a registration fee separate from CVC.

Sponsorship support of Firstline Live is provided by Elanco Companion Animal Health