Includes:
-7 hours of CE
-Breakfast, lunch, and proceedings book

Cost: $215
Register 3 or more team members for $195 each!
Call 800-255-6864 Ext. 6 and mention code DC12FLLB

Presented by Dr. Ernie Ward and Julie Mullins

Do you know your practice’s core goals and values? Can you articulate them clearly and concisely? Even more importantly, can everyone on your team communicate your practice philosophy with confidence?

Based on their own success, Dr. Ernie Ward, owner of Seaside Animal Care in Calabash, NC, and his staff training coordinator, Julie Mullins, will show you step by step how to create a positive practice that leads to positive cash flow, positive attitudes, and a positive outpouring into the community. From creative role-playing exercises to innovative ways to celebrate employees, this seminar will provide you with a fully stocked toolbox that can pay dividends in your practice the very next day.

Note: Optimize seminar benefits by attending with your entire team!

"Firstline Live exceeded my expectations. And best of all, I left with new ideas I could implement immediately."

Your takeaway toolkit will include:
• A written list of your practice’s core values
• Ideas for imparting these values to the entire team
• Specific activities for celebrating team members
• Team exercises for keeping your practice positive

Note: This seminar requires a registration fee separate from CVC

Budget-friendly Values
Business skills & team building packages:

Technicians, SAVE $119! Includes: Firstline Live + CVC Technician Three-Day
Cost: $329

Practice Managers, SAVE $99! Includes: Firstline Live + CVC Practice Manager Registration
Cost: $349

Support of the Firstline Live program and lunch are provided by Elanco Companion Animal Health.