Monday, August 29, 2011

Managing Smart

6:45-7:45 a.m.

CVC Power Hour: Reaching the summit of veterinary medicine without falling off Dr. M. Becker

8-9 a.m.

Controlling inventory and support staff costs (M. Opperman, CVPM)

9:30-10:30 a.m.

Compensating doctors fairly—both owners and associates  (M. Opperman, CVPM)

11:30 a.m.-12:30 p.m.

How to deal with difficult clients  (M. Opperman, CVPM)

2-3 p.m.

Effective credit and collection techniques (M. Opperman, CVPM)

3:15-4:15 p.m.

Don't just meet  your clients' expectations—exceed them (M. Opperman, CVPM)

4:30-5:30 p.m.

Management Q&A with Mark Opperman—Bring your questions! (M. Opperman, CVPM)

Monday, August 29, 2011

Veterinary Finances Made Easy

6:45-7:45 a.m.

CVC Power Hour: Reaching the summit of veterinary medicine without falling off Dr. M. Becker

8-9 a.m.

Practice transition in the face of tragedy—are you prepared? (Gary Glassman, CPA)

9:30-10:30 a.m.

Top marketing trends for today's veterinary practice (Gary Glassman, CPA)

11:30 a.m.-12:30 p.m.

Product sales, market changes, and the impact on your profits (Gary Glassman, CPA)

2-3 p.m.

10 business metrics that will keep you on top of your game (Gary Glassman, CPA)

3:15-4:15 p.m.

To start a practice or buy: What's the best option? (Gary Glassman, CPA)

4:30-5:30 p.m.

Hot tax tips for 2011 (Gary Glassman, CPA)