Wednesday, May 8
7:30 - 8:30 AM — Breakfast
8:30 AM - 5 PM — Seminar
Cost: $419

Includes:
-7 hours of CE
-Breakfasts, lunches, and proceedings book

Presented by Shawn McVey, MA, MSW

Do you let clients push your buttons and leave you seething with resentment and frustration? Is anger a problem at your practice, with you or your employees blowing up at each other over minor things? Do you avoid conflict whenever and wherever you can? This full-day session with communication expert Shawn McVey includes an exclusive interactive test to pinpoint what drives you and others crazy. With that information in hand, you’ll learn constructive techniques for addressing your personal triggers for anger and resentment. Learn to cope with your pet peeves and workday frustrations like never before. And never be afraid of conflict again.

Your Takeaway Toolkit will include:

• Insight into the basic dynamics of conflict
• An understanding of the triggers that breed conflict and negative feelings in you, courtesy of the interactive Conflict Dynamics Profile (a $99 value)
• Tools to turn your destructive responses into constructive conversations
• Tips to teach conflict competence back at your practice